Based on the sole time I have ventured into Animates their products seem to be overpriced and your experience of being charged for what you expect to be complementary packaging comes from that same business model.
We are lucky enough to have a local fresh petfood supplier that offers local deliver of a 15kg box of frozen mince rolls for just $4 which is more than compensated for by the bulk discount on a boxed order. Top quality products that leave the likes of Jimbos in the shade pricewise. Maybe worth checking out for those in the North Island (with an urban delivery address).
We are lucky enough to have a local fresh petfood supplier that offers local deliver of a 15kg box of frozen mince rolls for just $4 which is more than compensated for by the bulk discount on a boxed order. Top quality products that leave the likes of Jimbos in the shade pricewise. Maybe worth checking out for those in the North Island (with an urban delivery address).