15-02-2024, 10:48 AM
Someone theorised jokingly that it might be that the rodents are courtesy of their competition...
And on a more serious note..
https://www.odt.co.nz/star-news/star-chr...e-problems
ÔÇ£If this is isolated to just certain players in the industry, then itÔÇÖs not an industry crisis, but a company that has different systems which is being viewed as guilty by association because they belong to the same industry,ÔÇØ Laufer said.
ÔÇ£When people see images of rats or mice [in supermarkets] on TV, or videos, or in the newspaper, thatÔÇÖs very, very damaging, and in terms of customers and potential customers.
ÔÇ£If they have options, theyÔÇÖre much more likely to say, ÔÇÿI have a Countdown nearby, but thereÔÇÖs a New World not far away, maybe itÔÇÖs better to go thereÔÇÖ. So thatÔÇÖs a thatÔÇÖs the big risk for Countdown.ÔÇØ
He said in the fallout of such incidents, it was important for the supermarket giants to convince the public they have made a major change in the way they operate in order to prevent this from happening again.
He said it was likely management were trying to track down the employee who leaked the image of rats in the deli to media, to figure out why they didnÔÇÖt feel comfortable talking to management.
ÔÇ£I donÔÇÖt think that person will put their hands up anytime soon,ÔÇØ he said.
He said he didnÔÇÖt think the highly public nature of the story was affecting morale, and rather staff were relieved the situation was getting the attention it deserved.
ÔÇ£From what IÔÇÖve been told, theyÔÇÖve been raising the alarm for a while and they hadnÔÇÖt really been listened to, theyÔÇÖve been a bit frustrated,ÔÇØ Wilson said.
ÔÇ£The situation is improving... I think the actions the company and [the pest control company] have been taking have had an effect. TheyÔÇÖll hopefully have the store back open as possibly the cleanest Countdown in the entire country.ÔÇØ
And on a more serious note..
https://www.odt.co.nz/star-news/star-chr...e-problems
ÔÇ£If this is isolated to just certain players in the industry, then itÔÇÖs not an industry crisis, but a company that has different systems which is being viewed as guilty by association because they belong to the same industry,ÔÇØ Laufer said.
ÔÇ£When people see images of rats or mice [in supermarkets] on TV, or videos, or in the newspaper, thatÔÇÖs very, very damaging, and in terms of customers and potential customers.
ÔÇ£If they have options, theyÔÇÖre much more likely to say, ÔÇÿI have a Countdown nearby, but thereÔÇÖs a New World not far away, maybe itÔÇÖs better to go thereÔÇÖ. So thatÔÇÖs a thatÔÇÖs the big risk for Countdown.ÔÇØ
He said in the fallout of such incidents, it was important for the supermarket giants to convince the public they have made a major change in the way they operate in order to prevent this from happening again.
He said it was likely management were trying to track down the employee who leaked the image of rats in the deli to media, to figure out why they didnÔÇÖt feel comfortable talking to management.
ÔÇ£I donÔÇÖt think that person will put their hands up anytime soon,ÔÇØ he said.
He said he didnÔÇÖt think the highly public nature of the story was affecting morale, and rather staff were relieved the situation was getting the attention it deserved.
ÔÇ£From what IÔÇÖve been told, theyÔÇÖve been raising the alarm for a while and they hadnÔÇÖt really been listened to, theyÔÇÖve been a bit frustrated,ÔÇØ Wilson said.
ÔÇ£The situation is improving... I think the actions the company and [the pest control company] have been taking have had an effect. TheyÔÇÖll hopefully have the store back open as possibly the cleanest Countdown in the entire country.ÔÇØ
in order to be old & wise, you must first be young & stupid. (I'm still working on that.)