06-11-2021, 10:33 AM
You only have to go onto TM and see how people complain about Aramex. But, there are so many of us who use Aramex regularly, who simply have no problems.
Your experience was the exception, and unfortunately, they let you down.
These are exceptional times too, in that all couriers are inundated with parcels that have backlogged due to covid, and inevitably, there will be mistakes happen, and a parcel will go awol. I think that a certain amount of understanding doesn't go amiss. Your issue was with one parcel, one time. You got DHL on the right day. Who knows whether they have parcels that go awol as well.
As for facebook, well, I believe very little that I see there. And lets face it, the world is full of moaners, who would moan about anything, even if the backside was on fire, they'd still moan.
Your experience was the exception, and unfortunately, they let you down.
These are exceptional times too, in that all couriers are inundated with parcels that have backlogged due to covid, and inevitably, there will be mistakes happen, and a parcel will go awol. I think that a certain amount of understanding doesn't go amiss. Your issue was with one parcel, one time. You got DHL on the right day. Who knows whether they have parcels that go awol as well.
As for facebook, well, I believe very little that I see there. And lets face it, the world is full of moaners, who would moan about anything, even if the backside was on fire, they'd still moan.