New Feedback Dispute policy, is crap,

[alpha111]

I bought something from one Warehouse shop and returned it to another shop as the item was faulty (just swipe your card to return the money). But it was a short time period. Once I returned an item 363 days after purchase, the staff were not happy but after mentioning the Disputes Tribunal all was resolved.
I can remember a Lower Hutt shop once taking a trespass notice out against an unhappy customer. He let people know about it!

Good luck with the TV.