12-05-2022, 02:09 PM
Nearly two weeks ago I was in Pak'nSave Porirua for the first time in over 3 years. Five dollar week. At the self check-out my 2 for $5 soup mix came out at $5.60. I complained to the Lady monitoring the self check-outs. She called over a young man who came back 4 minutes later to say the price was correct. So I said follow me and we will have a walk. Then 'Oh I missed that'. Back we went to the self check-out. Another Lady was called over to recall the transaction, then I had to take my shopping bag over to the Supervisor to pay and wait while she attended to two other people. Time taken over 12 minutes. Given it was a Friday I must have been the first to complain that week about that item. How often does this type of thing occur?