Asylum seekers set up to fail

[Lilith7]

There always has been a disconnect between government policy and the civil servants at street level. In some senses it is a power thing, territorial, and egotistical, where those doing the work think they know best. Winz has always been a classic example. If people did not know what to ask for, the information would rarely be volunteered. ACC became even worse...

Yeah, whatever people are entitled to should be immediately explained to them, & help given to  access what's needed. Its just an unfair way of doing things, & underhanded.


And for asylum seekers who end up here, that should be done as a matter of course, rather than this kind of bullshit.