(28-12-2021, 12:19 PM)Oh_hunnihunni Wrote: Under covid signature required was impossible. Since covid very few couriers bother. They sign themselves ATL  or with fakes, and receivers can simply change instructions to Leave by the front door if they choose. And we do.Not impossible, protocols just need to be modified to cope with the situation. It would appear however that the levels of service from the various courier companies is being magnified by the difficulties COVID is placing on things.
But hey, if you want to pay for service that doesn't happen any more, go for it.
For NZ Couriers who we use the requirement of a signature is a given and comes at no extra cost. Their delivery times haven't changed except for into the Auckland area due to the lockdown restrictions in place there and a backlog of previous freight as a result.
This is NZ Couriers' protocol: https://help.nzcouriers.co.nz/delivery-a...deliveries Obviously if a formalised ATL (Authority To Leave) agreement is in place this process will be superceded by the ATL. Not foolproof as we are seeing (using tracking) couriers leaving items on doorsteps and in letterboxes (with photos to prove it), items being signified CD (contactless delivery) or more recently the name on the address label is entered in the tracking info as recipient and the item just left. Considering that apparently every available van in Auckland has been acquired for courier duties I guess the drivers are similarly undedicated to their job.