And so the saga continues...

[crafters_corner]

Signature required is a waste of time. Better to photograph the parcel contents as a record if in doubt.

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Photo graphing an unsent parcel serves no more purpose than screen shots of payment being made.
Signature required delivery is a contractual shifting of liability onto the freight company. If they fail to complete the process it then becomes legally their loss and not yours.

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Couriers don't source signatures nowadays, so why bother paying for it. I don't offer it anymore on my listings.

If signature required isn't of value any longer then why is it mandatory for the delivery of alcohol, firearms and some legal documents?
We are having ongoing issues with our courier failing to gain signatures (and blaming it on COVID and workload) even though there are protocols in place stated on their own website. I figure it's just a matter of my keeping my boot on their throat until they learn to adhere to their own terms of trade.

As I alluded to earlier, if you had sent the item signature required this issue would either now not have occurred or if so it wouldn't be your loss.

I've made claims with my courier (mostly Aramex) for missing parcels, and they have paid up, after putting in the claim. They photograph the delivery place, I believe.
As for the booze, firearms etc, well, that would be fairly obvious, wouldn't it?
I do think that the couriers need to update their websites too. Especially the time frames for delivery. I do think that covid and workload have been factors for them, with a massive backlog, which they don't seem to have gotten a handle on.

Most of my goods I sell, come from China (what doesn't these days), and all good quality items that I sell, and interestingly, from about 6 months ago, they are mostly coming to me from Auckland, and I believe that China probably would have sent over a container/s of items that NZ buyers buy, and I am getting my ordered parcels so much quicker...mostly only taking about 2 weeks or so, whereas before, who knows when they would arrive.